- SAP People
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Ideas
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Declined
Direct messages to any user instead of following users
Hello Team,
When i tried to message some user directly for their help for SAP related topics, but it searches for users which following me only.
As currently due to migration from SCN to new approach, many user are still learning these approach, so in mean time i feel direct message to any user will be helpful to us.
Regards,
Karan Kholakiya
Customer support service by UserEcho
HI, you can currently send direct messages to users who are following you.
Hello Franz,
My requirement was to connect any user from community, just not that following me.
Regards,
Karan Kholakiya
I see. There was a decision against that to prevent spam and harassment as far as I understand. I will still mark this as a feature request, although I don't think that is going to change.
Hi Karan,
This is not a new feature, but simply the same set of controls in place as we had in the previous version of SCN. This is a privacy consideration as much as anything else. Members have the choice of whether they are made available for private messages by choosing or not choosing to follow someone. Generally we encourage people to post publicly so solutions and information are as widely disseminated as possible with the greatest benefit to the entire community. Private messages should generally be restricted to only confidential or proprietary content necessary to be shared for members to arrive at a solution.
Another communication option is also to post your own email address in your profile and request that a poster send you an email. But please do not post your email in any Blog, Comment, Discussion, Answer or Question. That is a violation of the Private Information part of the Rules of Engagement.
Regards, Mike (Moderator)
SAP Technology RIG
Hello Michael,
I can understand SAP concerns, instead of mailing/messaging individual person, can we have option to add some experts during raising problem or blog?
As we add tags for topics like for SAP PI/PO issues 'SAP PI/ Netweaver'.
Similarly we can another text box where we can add some good experts name in the list, so at least they get intimated for raised problems or blog.
This solution wont breach any security concerns, also blog/problem will be public only.
So is it possible?
Regards,
Karan Kholakiya
Hi Karan,
The mechanism is to include the member's scn ID. You can access their profile and copy the "@firstname lastname" and paste it in your blog, comment, question, etc. Please try it and see if there is any issue with doing so. It has worked for me, but I have only done it a limited number of times, so not fully tested.
Cheers, Mike