Your comments
Hi Wolf,
There are discussions ongoing about analytics including your request. Not sure when we will see these come into being. I suggest that you raise the question in answers.sap.com with a Primary Tag == Using SAP.com.
Thanks, Mike (Moderator)
SAP Technology RIG
Hi Eli,
Can you check to see if some of your posts were comments instead of answers. Answers are tracked, but at the moment, comments on AnswerHub and comments to Blogs (WordPress) are not tracked in a member's profile. Neither are Discussions/Comments in Coffee Corner. This has come up in conversations in the Moderator's Jam Group, Using SAP.com questions, or Coffee Corner previously, but I am not sure which.
Cheers, Mike (Moderator)
SAP Technology RIG
Go to your icon and click. A dropdown should appear. Click on your name or the icon. Either will take you to your profile. You can also navigate to your profile directly with the url: people.sap.com.
There you should see both the people who follow you and those which you follow. Click on their names and you should open a page with a button to Send a Message. Please give this a try and let us know if you were able to make it work. Send a Message may be restricted to those people who follow you.
Regards, Mike (Moderator)
SAP Technology RIG
Hi Paul,
I have had this same argument with project teams and developers (SCN as well as other projects) that features which are missing, even if by design, are considered bugs if the expectations on the part of the customer are reasonable and not fulfilled. I will have to remember the "prinicipal of least astonishment". Good term for many situations.
Cheers, Mike
UserEcho is a third party feedback tool provided for the SCN Profile. Although many folks have used it for general feedback, it was never intended to be a long term and integrated part of SCN. I don't know how long it will remain once we have passed the go-live transition period, but I doubt it will be much more than 6 more months. If there are issues with usability, it might be better to contact UserEcho directly. The people running the SCN community will not be able, nor to be blunt, have much interest in changes to its functionality. It is strictly temporary for the gathering of feedback.
Regards, Mike (Moderator)
SAP Technology RIG
Chat is limited by design to those people one follows and who follow you. It is up to the expert to decide to follow you. The goal is public discourse so that solutions to the posted problems are visible to all, not private discussions except where proprietary information is absolutely necessary to share. You have the option to paste a link to said experts into your posts to bring it to their attention. However their participation is strictly voluntary (as is majority of the member involvement in this community). There are very few people whose job responsibilities make SCN participation mandatory and there are no SLAs for responses. SCN is a not just a social/technical exchange network. It is a repository of hundreds of thousands of solutions to previously solved problems. So we want to continuously expand that repository for all to benefit.
There is one aspect of SCN that many folks do not really understand, especially when they first join. While you can open a ticket and expect some level of responsiveness based on SAP's commitment to a service level, SCN is a collaborative environment. It tends to keep the communications professional and reasonably friendly. A ticket, by its very nature, is a bit more confrontational. I think most members prefer to find their solutions through this community and only open tickets when absolutely necessary. However, it does not mean that every post will receive a solution or even a response. It is all voluntary, though Moderators and many other SAP employees will often intervene when a question does not generate a response. Mostly this is an issue with poorly worded or insufficient information in the problem's description. Sometimes, it is just missed.
Hope this helps your understanding of how SCN works.
Cheers, Mike (Moderator)
SAP Technology RIG
Hi Sijin,
If you want to see your levels, go to people.sap.com which will display your profile (can also click on your icon to reveal a dropdown menu, then click on your name which is a hidden url link). Once there scroll down on the left side to Reputation and click on the Legacy Badge link. It will show your old badges, points, and your previous level. It will no longer update with your activity in the new SCN, but you can see your history there.
Regards, Mike (Moderator)
SAP Technology RIG
Hi Patric,
I feel your pain as I think the 1DX SCN team pushed it out prematurely. However, we can't stuff the genie back into the bottle and now have to move forward. If you want to report specific bugs, please post a Question using the Primary Tag "Using SAP.com" with the issues that need fixing. Might also want to stop by Idea Place to see what others have proposed. https://ideas.sap.com/ct/ct_list.bix?c=3F1503D6-1AE6-409A-A17A-8360D3F46A40
Can you give me some specifics of the information in what technology area you are searching so I can show you some of the tricks of the navigation and finding things?
To start, I use three searchs until I find what I want. Each has its advantages and flaws. All together, they do a pretty good job.
Cheers, Mike
Hi Adrian,
Email notifications are broken/missing/not available at the moment. There is work going on to remedy the situation, but no release date is available yet. Sorry, but bookmarks are gone and do not appear to be recoverable.
Regards, Mike (Moderator)
SAP Technology RIG
Customer support service by UserEcho
Can you try to edit the blog? If you scroll to the bottom of the edit page, you should be able to view the editorial comments. Please respond with the url for the blog and I should be able to look for it.
If your blog is the question regarding RE, it should not be a blog. It should be posed as a Question in answers.sap.com. I did not see an editorial comment, but the blog should have been rejected since it is not the right vehicle for your question.
Regards, Mike (Moderator)
SAP Technology RIG